Public Offer Agreement

Bishkek

5 October 2026

Tamler LLC, hereinafter referred to as the “Organizer”, represented by its General Director Gorishnyak M.M., acting on the basis of the Charter, hereby offers any individual, hereinafter referred to as the “User”, to join the TAMLER Loyalty Program and use its features on the terms of this Public Offer (hereinafter, the “Offer”).

This Offer sets out the terms of participation in the TAMLER Loyalty Program and of the use of the personal account and the TAMLER mobile app, as well as the procedure for crediting and using personal account funds and for determining the User’s status.

The text of this Offer is published on the Internet at tamler.shop and is available in the TAMLER mobile app.

This Offer has been drawn up in accordance with the legislation of the Kyrgyz Republic.

1. General provisions

1.1. This document is a public offer of Tamler LLC and sets out the terms of participation in the TAMLER Loyalty Program and of the use of the related features of the TAMLER mobile app.

1.2. The following terms are used in this Offer:

App — the TAMLER mobile app for mobile devices.

User — an individual registered in the App and participating in the TAMLER Loyalty Program.

Loyalty Program — the TAMLER program providing for the crediting and use of personal account funds, the assignment of statuses depending on the total amount of purchases, and the granting of other privileges.

Personal account — the User’s virtual account within the Loyalty Program on which the funds credited to the User are recorded.

Status — the User’s level established within the Loyalty Program, which determines the rate of crediting to the personal account and depends on the total amount of purchases made.

1.3. Registering in the App and performing the action provided for by its interface that confirms acceptance of this Offer means the User’s full and unconditional acceptance of its terms.

1.4. The TAMLER app is not intended for placing and paying for orders. Information about the User’s purchases is shown in the App to keep the purchase history and to operate the Loyalty Program.

2. Subject of the agreement

2.1. The Organizer gives the User the opportunity to participate in the TAMLER Loyalty Program and to use the features of the App related to the Loyalty Program.

2.2. Within the Loyalty Program, the User is provided with a personal account on which credits for purchases made are recorded.

2.3. The following information is available to the User in the App:

• the current status;
• the state of the personal account;
• the crediting and use of personal account funds;
• the history of purchases made.

2.4. Personal account funds are notional accounting units of the Loyalty Program; they are not money, electronic money or a bank deposit, cannot be exchanged for cash and cannot be withdrawn from the personal account.

3. Statuses and crediting of funds

3.1. The rate of crediting to the personal account is determined by the User’s current Status:

• 3% — when the personal account is opened;
• 5% — when the total amount of purchases reaches 50,000 (fifty thousand) KGS;
• 10% — when the total amount of purchases reaches 150,000 (one hundred and fifty thousand) KGS;
• 15% — when the total amount of purchases reaches 1,000,000 (one million) KGS.

3.2. When the relevant total amount of purchases is reached, the User is assigned a new Status. The amount paid with personal account funds is not counted towards the total amount of purchases.

3.3. If, as a result of a purchase, the User’s total amount of purchases reaches the threshold for a new Status, the credit for that purchase is made already in accordance with the new Status.

3.4. The current Status, the state of the personal account and information about the crediting and use of funds are shown in the TAMLER app on the “Personal account” page.

3.5. Funds credited to the personal account for purchases made are valid indefinitely and do not expire.

4. Use of personal account funds

4.1. Personal account funds may be used to pay for up to 50% of the price of goods purchased without a discount. Goods purchased under a special offer, gift certificates and the cost of delivery cannot be paid for with personal account funds.

4.2. Personal account funds may be used when making purchases in TAMLER stores participating in the Loyalty Program.

4.3. Personal account funds cannot be exchanged for cash, transferred to a bank account or passed on to another User, unless the Organizer expressly provides for such a possibility.

4.4. Information about the use of personal account funds is shown in the App.

5. Special offers and short-term promotions

5.1. When goods are purchased under a special offer, the funds are not combined with the special-offer price and are not credited to the buyer in the TAMLER app, unless the Seller specifies otherwise. The price of such Goods is nevertheless counted towards the total amount of purchases for determining the Buyer’s level in the Loyalty Program.

5.2. The price of goods purchased under a special offer is counted towards the User’s total amount of purchases for determining their Status.

5.3. The Organizer may hold short-term promotions under which Users may be credited with additional funds to the personal account.

5.4. Funds credited under short-term promotions may have a limited period of validity. The period of validity and the terms of use of such funds are determined by the terms of the relevant promotion.

5.5. Unused funds with a limited period of validity are cancelled when it expires.

6. Gift certificates

6.1. No funds are credited to the personal account when a TAMLER gift certificate is purchased, and its price is not counted towards the total amount of purchases.

6.2. When a purchase is paid for with a gift certificate, funds are credited to the personal account only on the amount paid in excess of the certificate’s face value, in accordance with the User’s Status and the terms of the Loyalty Program in force at the time of the purchase. The full face value of the certificate is counted towards the total amount of purchases — including when the price of the purchase is lower than the face value.

7. TAMLER Club

7.1. Upon reaching the 15% Status, the User becomes a member of the TAMLER Club.

7.2. Members of the TAMLER Club may be granted additional privileges, including priority access to new collections, private events and other TAMLER offers.

7.3. The content, procedure and terms of granting individual privileges are determined by the Organizer and communicated to Users separately.

8. Use of the App

8.1. The User is responsible for the accuracy of the information provided when registering in and using the App.

8.2. The User must keep confidential the data used to access their account.

8.3. The Organizer may carry out technical work, updates and maintenance of the App, as a result of which some features of the App may be temporarily unavailable.

8.4. The Organizer is not liable for a temporary inability to use the App due to circumstances beyond its reasonable control, provided that the mandatory requirements of the legislation of the Kyrgyz Republic are complied with.

9. Intellectual property

9.1. Texts, photographs, graphics, design, trademarks and other results of intellectual activity placed in the TAMLER app and/or at tamler.shop are used by the Organizer on lawful grounds.

9.2. Use of the App’s materials for commercial purposes without the right holder’s permission is not allowed, except in cases permitted by the legislation of the Kyrgyz Republic.

10. Personal data

10.1. The User’s personal data are processed in accordance with the legislation of the Kyrgyz Republic and the TAMLER Privacy Policy.

10.2. For the operation of the account and the Loyalty Program, data about the User, their purchases, the state of the personal account, the crediting and use of funds and their Status may be processed.

10.3. Where the User’s consent is the applicable legal basis for processing, such consent is given in the manner established by law.

11. Changes to the terms of the Loyalty Program

11.1. The Organizer may amend the terms of the Loyalty Program, including changing the crediting rates, the Status thresholds, the maximum share of a payment that may be made with personal account funds, the terms of individual privileges and promotions, and other rules of the Loyalty Program.

11.2. A new version of this Offer is published in the App and/or at tamler.shop.

11.3. Changes apply from the effective date specified by the Organizer.

11.4. Changes to the terms of the Loyalty Program do not apply to funds previously credited to the User’s personal account, unless otherwise provided by the legislation of the Kyrgyz Republic.

12. Liability

12.1. The Organizer and the User are liable in accordance with the legislation of the Kyrgyz Republic.

12.2. The Organizer is not liable for an inability to use certain features of the App caused by the User providing incorrect data, by technical limitations of the User’s device, by a lack of Internet access or by other circumstances beyond the Organizer’s reasonable control.

12.3. No provision of this Offer shall be construed as excluding or limiting the User’s rights that cannot be limited by agreement under the legislation of the Kyrgyz Republic.

13. Dispute resolution

13.1. The User may send an inquiry or a claim to the Organizer at tamler.web@tamler.shop.

13.2. The Parties seek to settle any disagreements through negotiations and consideration of the inquiry.

13.3. If a dispute is not settled, it is resolved in the manner provided for by the legislation of the Kyrgyz Republic.

14. Organizer’s details

Tamler LLC
TIN: 00502202110266
Legal address: Kyrgyz Republic, Chuy Region, Lebedinovka village, Beregovaya St., 1
Email: tamler.web@tamler.shop
Phone: +996 555 780 101
General Director: Gorishnyak M.M.
Mobile app: TAMLER